Refund policy
Conditions for cancelling or changing a course by the Student
鈥 If the School receives the cancellation before the course starting date, the School will retain the deposit.
鈥 After the course has started, a student must give 10 days鈥 written notice to the Principal of changes to or cancellation of a course. A cancellation fee equivalent to 1 week鈥檚 course fees will be charged. Refunds cannot be made for non-attendance, absence due to illness or any other cause.
鈥 If a student wishes to be absent from the course for 1 or 2 weeks for the purposes of taking a holiday s/he must give the Principal at least 2 weeks鈥 notice in writing.
鈥 Students who choose to exchange their original choice of course for one of greater value must pay the difference between the two at the time of requesting the upgrade.
鈥 Any refund due when a course is changed or cancelled, or a holiday taken, will be paid to the person who paid for the student鈥檚 course at his/her home address at the end of the course. 鈥楨nd of the course鈥 here is defined as the last date of the course specified on the booking form (i.e. if a student books a 12 week course and decides to leave after 4 weeks s/he will not be refunded until 12 weeks after the start of the course).
鈥 If a student is denied a student visa or study permit and provides the School with a copy of the rejection letter on or before the first day of classes, the School will refund the course fees.
Change or Cancellation of a course by the School
Sometimes it is agreed between the School and a student that it would be beneficial for the student to be moved to another School course. When this happens only a course of at least equivalent cost will be offered by the School.
The School reserves the right to cancel a course, or make changes to course arrangements, without liability, if forced to do so for reasons beyond its control. If this happened, the School would seek to offer alternative arrangements, dates or venues.
If the School cancelled a course booked and paid for by a student in accordance with these terms other than for reasons beyond its control, and did not offer an alternative acceptable to the student, the School would pay compensation as follows:
鈥 Where the cancellation is before the start of the course, compensation equal to the deposit paid by the student or
鈥 Where the cancellation is after the start of the course, compensation equal to one week鈥檚 fees.
鈥 We reserve the right to postpone the start of the course for students aged under 18 years if we are not able to source a homestay with the required level of child protection status.
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Covid-19 refund policy
Course fees are refunded if the course is cancelled due to听Covid-19.